Private household service

Privacy policy

This policy covers the private Family Assistant messaging program and this informational website.

Information collected

The assistant processes participating users' phone numbers, messages and replies, conversation context, requested reminders, household information voluntarily provided, and messaging metadata such as timestamps and delivery status. The owner maintains records needed to document consent and opt-out preferences.

How information is used

Information is used to deliver and route messages, generate AI responses, maintain conversation continuity, carry out requested reminders and notifications, provide support, respect consent choices, and troubleshoot or secure the service. It is not used for advertising or promotional campaigns.

Service providers and disclosures

Necessary message content and delivery information are processed by messaging infrastructure providers, including Twilio and telecommunications carriers, and by the AI and hosting providers used to operate the assistant. Provider processing is subject to those providers' own policies and retention practices. Information may also be disclosed where required by law.

Mobile information is not sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not sold, rented, transferred, or shared with third parties for their own use. Limited processing by service providers is solely to operate the messaging service and honor consent choices.

Access, retention, and deletion

Conversation history and operational records may be retained to support the assistant and requested reminders. There is no published fixed retention period. Participants may contact the owner to request access, correction, or deletion of their information. Any information that must be retained for security, legal obligations, or opt-out enforcement will be limited to that purpose; service providers may separately retain records under their policies.

Website and private access

This website has no signup form, advertising trackers, analytics scripts, or account login. Hosting infrastructure may process technical request information to serve and protect the site. Program access is restricted to the two designated participants; phone numbers and conversations are not published here.

Your choices and contact

Reply STOP to unsubscribe or HELP for assistance. You can also withdraw consent or request privacy assistance by contacting the owner at the support email below. Avoid sending passwords, payment-card details, or other sensitive information through SMS.

Updates

Changes to this policy will be posted here with an updated date. A material change to the scope of messages requires renewed consent before messages outside the previously agreed scope are sent.

See the terms and conditions for program details.